Policies

Refund Policy

We offer refunds on services only if the service has not been rendered or if there is a valid issue with delivery or quality. Refund requests must be made within a reasonable timeframe after purchase or as scheduled.

Please contact us with your service details and the reason for the refund at sales@paavaninfotech.com. Approved refunds will be credited to your original method of payment within a specified number of business days.

Cancellation Policy

You may cancel a scheduled service. The specific time frame for cancellation and any potential fees will be communicated to you at the time of scheduling. Cancellations made after this period may incur a fee, be non-refundable, or depend on the specific payment as scheduled.

To cancel, please email us at sales@paavaninfotech.com with your order reference.

Service Delivery Policy

We do not ship physical products. Our services are delivered either digitally or in person, depending on the nature of the service.

• Digital Services: Access to deliverables will be provided via email, within a specified number of business days of purchase or as scheduled.
• Scheduled Services: (e.g., consultations), you will receive confirmation of your appointment via email. It is your responsibility to ensure your availability at the agreed time.

If you do not receive your service as expected, please contact us promptly at sales@paavaninfotech.com so we can resolve the issue.

Payment Flow

All service payments are initiated via secure payment links provided by us. Upon confirmation of the service details, a payment link containing the service description, amount, and currency will be sent to you via email. You will complete the payment by clicking the link and submitting card details through our secure payment gateway. By submitting payment, you agree to the terms of the service and authorize the transaction.

Please ensure that the payment link is accessed only by you, as it contains sensitive payment information. The link will remain valid for a limited time unless otherwise specified. Services will only be confirmed or scheduled upon successful payment receipt.

If you experience issues during payment or suspect fraudulent activity, please contact us immediately at sales@paavaninfotech.com.

Privacy Policy

We are committed to protecting your privacy. We collect personal information such as name, email address, billing information, and payment details solely for the purpose of processing your orders and improving your experience. Your information is never sold or shared with third parties except as required to fulfill your order or by law. We use industry-standard security practices to protect your data. By using our website, you consent to our privacy practices.

Terms of Use

By accessing or using our website, you agree to comply with and be bound by these terms. You may not use our services for any unlawful purpose or violate any applicable laws.

We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms. All content on this site is owned by or licensed to us and may not be copied or reused without permission.